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Telegram Backup

Recovery guide

Telegram Account Hacked? What to Do Right Now

By the Telegram Backup editorsUpdated 5 min read

The short answer

If your Telegram account was hacked and you’re still signed in anywhere, go to Settings › Devices now, end every session you don’t recognise, then set or change your two-step verification password and recovery email. If you’re locked out, get your phone number back from your carrier first. Telegram identifies accounts by number and can’t restore access without it.

What should I do first if my Telegram was hacked?

Work out which situation you’re in, because the steps are very different. Do this from a device you trust.

Common hacked-account situations and where to start.
Your situationWhat it usually meansStart with
Still signed in on at least one deviceSomeone else has an extra sessionEnd their session, then lock the account with 2-step verification.
Signed out everywhere, number still yoursYour sessions were ended, but you can still receive login codesSign back in, then secure the account immediately.
Your SIM stopped workingPossible SIM swap or number portCall your carrier now. Telegram can’t help until the number is back with you.
Someone set a 2-step password you don’t knowThe attacker locked the account to their passwordRead the password reset options carefully before you choose one.
An impostor account is using your nameImpersonation, not necessarily a hackReport it to @NoToScam (opens in a new tab) and warn your contacts.
Common hacked-account situations and where to start.

How do I kick a hacker out of my Telegram account?

  1. Step 1: Open your active sessions

    Go to Settings › Devices (on some apps, Privacy and Security › Active Sessions). Each entry shows the app, device, approximate location and last activity.

  2. Step 2: End every session you don’t recognise

    Tap a session and terminate it, or choose Terminate all other sessions if you’re unsure. Telegram may stop a device that signed in only recently from ending older sessions for a while. That protects owners from attackers, so act from your oldest trusted device if you can.

  3. Step 3: Set or change two-step verification

    In Settings › Privacy and Security › Two-Step Verification, set a new password the attacker can’t guess and confirm the recovery email is yours. If an unfamiliar email is listed, replace it.

  4. Step 4: Check your phone number and username

    Make sure the number on the account is still yours, and that your username, name, bio and photo haven’t been changed to impersonate you or run a scam.

  5. Step 5: Review logged-in websites and bots

    Under Privacy and Security, check for websites logged in with your Telegram account and remove ones you don’t use. Look through recent bot chats for anything you didn’t start.

  6. Step 6: Look for messages sent in your name

    Attackers often message your contacts asking for money, codes or “votes.” Check recent chats, delete scam messages where you can, and tell affected people directly.

How do I recover a Telegram account I’ve been locked out of?

Telegram is explicit about the limit here. Its FAQ (opens in a new tab) says the phone number is the only way it identifies a user, “so whoever has the number, has the account,” and it can’t help unless you have access to the number or to Telegram on one of your devices. Recovery therefore starts with your carrier.

  1. If your SIM has stopped working, contact your mobile carrier, report it, and ask for the number to be restored to a new SIM you hold.
  2. Once you can receive SMS again, sign in to Telegram with that number.
  3. If Telegram asks for a two-step verification password, enter yours. If an attacker set one, see the next section.
  4. Once you’re in, follow the steps above: end sessions, then secure 2-step verification and your recovery email.
  5. If login codes never arrive, use Telegram’s login support form (opens in a new tab). Telegram also lists @SmsTelegram (opens in a new tab) on X as its official login-help account and says it has no other support accounts on social media.

What if the hacker set a two-step verification password?

At the password prompt, Telegram offers a forgot-password path. What it offers depends on whether a recovery email is set and whose email it is. If it’s your email, a code there lets you reset the password. If there’s no recovery email, or it belongs to the attacker, the remaining options may involve waiting or resetting the account.

What else should I secure after a Telegram hack?

  • Your recovery email. Change its password and turn on its own two-factor authentication. Telegram itself says this matters.
  • Your mobile account. Ask your carrier about a port-out PIN or SIM lock so the number is harder to move without you.
  • Other services that send codes to Telegram or SMS. Banking, exchanges and email accounts that use the same number deserve a check.
  • Your devices. If the hack started from malware or a shared computer, scan or reset that device before signing back in.
  • Groups and channels you own. Review the admin list and permissions. An attacker with your account may have promoted someone or changed settings.

What if I can’t get the account back?

Sometimes the number is gone for good, or the account has been reset. Your cloud chats went with the account. What you can still rebuild depends on what you prepared beforehand: an export, a list of usernames, invite links for private groups, or the names of admins who can add you back.

Starting again on a new account is covered in transferring Telegram to a new account. If you still have access today, the backup readiness check takes two minutes and shows what to prepare.

Frequently asked questions

How do I know if someone else is using my Telegram?

Open Settings › Devices and look for sessions you don’t recognise, such as unfamiliar devices, locations or apps. Other signs are login codes you didn’t request, messages you didn’t send, and contacts asking about messages from you. Telegram also notifies you in the app when a new device signs in.

Can Telegram support restore my hacked account?

Only within the limits Telegram describes: it identifies accounts by phone number and can’t restore access unless you have the number or a logged-in device. Its support is staffed by volunteers. Recovery usually depends on getting your number back from your carrier.

Will I lose my chats if I terminate all other sessions?

No. Cloud chats stay with the account. Ending other sessions only signs those devices out. If one of them was your own device, any Secret Chats on it are lost, because Secret Chats can’t move between devices.

Someone is pretending to be me on Telegram. Is that a hack?

Not necessarily. A separate account using your name and photo is impersonation. Report it through the app and to @NoToScam, and tell your contacts which username is really you. Make sure your own account is secured too.

Sources and references

  1. Telegram FAQ (cloud chats, Secret Chats, 2-Step Verification, your account)Telegram(opens in a new tab)
  2. Telegram login and account support formTelegram(opens in a new tab)
  3. Telegram Privacy PolicyTelegram(opens in a new tab)

About this guide. Written and maintained by the Telegram Backup editors. First published , last reviewed . Telegram facts are checked against the sources above, and menu names can differ slightly between app versions. See our editorial policy.